FAQs
Frequently Asked Questions
A Little Clarity Before You Indulge
We believe your shopping experience should feel just as good as the treasures you're bringing home. Have a question, darling? We've gathered a few answers to make your experience with Sweet Nothings & Co. as seamless as possible.
1. When will my order ship?
Good things are worth the anticipation!
Please allow 3–5 business days for order processing and an additional 5–7 business days for shipping.
During high-volume periods, including Black Friday, holidays, product launches, and restocks, processing may take 7–12 business days, plus shipping time.
We appreciate your patience as we prepare your order with care.
2. Can I return or exchange my purchase?
Due to the intimate nature of our products, all sales are final. We do not accept returns or exchanges for change-of-mind purchases.
However, if your Good Pu$$y Anklet experiences an issue with its links, it may be eligible for repair.
Please email info@sweetnothingsandco.com with your order number, a description of the issue, and clear photos. Repairs are assessed individually and cannot be guaranteed.
Our final-sale policy does not limit any rights or remedies provided by applicable consumer protection laws.
3. What if my order arrives damaged or incorrect?
Your experience matters to us, and we want to make things right.
If your order arrives damaged, defective, or incorrect, please contact info@sweetnothingsandco.com with your order number, a brief description of the issue, and photos when possible.
We'll review your concern and determine the appropriate next steps, consistent with applicable consumer protection laws.
4. How will I receive my digital products?
A little pleasure, delivered straight to your inbox!
All digital products are delivered electronically to the email address provided at checkout. No physical product will be shipped.
Please double-check your email address before completing your purchase. If your digital product doesn't appear in your inbox, check your spam or promotions folder.
Still having trouble? Reach out to info@sweetnothingsandco.com, and we'll be happy to assist.
5. Will my order arrive before the holidays?
We encourage you to place holiday orders as early as possible to allow sufficient time for processing and delivery.
During Black Friday and other high-volume shopping periods, processing times may be extended. While we'll do our best to get your order to you promptly, holiday delivery dates are not guaranteed.
6. How can I contact Sweet Nothings & Co.?
We're always happy to hear from you, darling!
Whether you have a question about your order, need product assistance, or simply need a little clarity, we're here to help.
Email us at info@sweetnothingsandco.com.
For order-related inquiries, please include your order number so we can better assist you.
In Pleasure, We Trust.
Sweet Nothings & Co.
A Little Note Before You Checkout
All sales are final, subject to applicable consumer protection laws. Select anklet repairs may be available following assessment. Please review our Shipping Policy and the FAQs above before completing your purchase.
Questions? We're just an email away at info@sweetnothingsandco.com.